Appointments and Fees

Therapy is provided by appointment only through a HIPAA compliant videoconferencing service. At this time, Kristin does not have any openings for couples therapy. We anticipate that she will begin to accept couples again sometime this summer. Generally, it is recommended that therapy or coaching be conducted weekly or biweekly in the beginning in order for clients to experience optimal benefit. Length of therapy is largely dependent on the client and the concerns they desire to address. For inquiries about scheduling an appointment, please send an email to info@intimateconnectionscounseling.com or see our contact page for more information.

Effective January 1, 2022, the No Surprises Act, which Congress passed as part of the Consolidated Appropriations Act of 2021, is designed to protect patients from surprise bills for emergency services at out-of-network facilities or for out-of-network providers at in-network facilities, holding them liable only for in-network cost-sharing amounts. The No Surprises Act also enables uninsured patients to receive a good faith estimate of the cost of care. Review this document for an explanation of your rights and protections under this Act.

Insurance Questions – Intimate Connections Counseling is currently panelled with DMBA, EMI, and PEHP. If you wish to go through your insurance company, it’s helpful to check with them to verify that you have the appropriate mental health benefit and then express your desire to utilize your insurance benefit when you contact us for an appointment. Insured clients that are not with insurance companies currently accepted at Intimate Connections Counseling, may ask that we complete a “superbill;” which, put simply, is a receipt for services with which the client may submit to their insurance company for potential reimbursement. Many of our clients have been pleased with the reimbursement received. If you have any questions at all, you may contact our office manager, Whitney, at info@intimateconnectionscounseling.com.

Information About Telecounseling  – Clients at Intimate Connections Counseling meet with Kristin through a HIPAA compliant video-conferencing program that can be utilized on a computer or downloaded to a smartphone or tablet.

In order to comply with state regulations for practicing mental health counseling, clients must be in the state of Utah if we are addressing issues involving concerns, such as, moderate to severe anxiety, depression, trauma concerns or other topics similar in therapeutic nature.

If a client is in the state of Utah and would like to utilize insurance, we ask that you call your insurance and to ensure they allow for Intimate Connections Counseling to bill for teletherapy services. It is also important to note that the vast majority of insurance companies do not pay for couples counseling, in person or through teletherapy.

Limited Sliding Scale – It is very important to us to serve our community in the best way we can, therefore we do our best to periodically offer a session slot on a sliding scale. Unfortunately, our ability to offer this is very limited and changes frequently.

If you are ready to get on the healing path and you find that our rates are not within your financial means at this time, please do not hesitate to send us a short e-mail, detailing the concerns you would like to address in therapy, the distance you are willing to travel and the range you find affordable and we will be more than happy to refer you to other excellent therapists. Over the years, we have been lucky to get to work closely and get to know some incredible therapists in Salt Lake, Davis and Utah County – so please don’t hesitate to ask!